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Thursday, October 29, 2009

These General Mechanical and Electrical Equipment Requirements, which apply to all mechanical, electrical and instrumentation systems and equipment, are a part of each and all of the separate Sections of the Specification. The Contractor shall direct the attention of all manufacturers and suppliers of mechanical and related appurtenances for the work to the provisions of the Contract Documents and this Section and also to the climatic conditions at the Site.

37.2 JOB CONDITIONS

Drawings are diagrammatic and indicate the general layout of the complete Works. Locations of equipment, valves, inserts, anchors, motors, panels, pull boxes, cables, conduits, stub-ups, lighting fixtures, power and convenience outlets, and exterior lighting units are approximate. The Contractor shall conform to the Drawing as closely as possible, exercising care to secure approved head rooms and clearances, to overcome structural interference and to verify scaled dimensions, field dimensions and conditions at the place of work.

37.3 QUALITY ASSURANCE

All equipment furnished shall be of a design that has been used in similar applications and shall be demonstrated to the satisfaction of the Engineer that the quality is equal to equipment specified or made by those manufacturers specifically named herein. The manufacturer shall have successfully designed and furnished similar sized or larger equipment for a similar application.

The Engineer may inspect equipment at the factory. The Contractor shall notify the Engineer in sufficient time so that the factory inspection can be arranged. Factory inspections will be made after the manufacturer has performed satisfactory checks, adjustments, tests and operations. Approval of equipment at the factory only allows the manufacturer to ship the equipment to the Site and does not constitute final acceptance.

Factory tests are required for equipment as specified in the detailed specification.

37.4 ADAPTATION OF EQUIPMENT

No responsibility for alteration of a planned structure to accommodate substitute equipment will be taken by the Engineer. Equipment which requires alteration of the structures will be considered only if the Contractor assumes all responsibility for making and coordinating all necessary alterations. All revisions to structures, mechanical, electrical, or other work made necessary by such substitution shall require the approval of the Engineer and the cost of said revisions, including cost of any redesign by the Engineer, shall be made at the Contractor's expense.

After approval of the Mechanical and Electrical drawings, the Contractor shall prepare and submit to the Engineer revised Drawings showing any necessary revisions to the proposed civil structures. The location, size and details of box-outs and fixings for mechanical and electrical and other equipment shall be shown on the revised Drawings and the Contractor will be responsible for providing in the civil structures the correct location and size of the box-outs and fixings shown on the approved mechanical and electrical drawings. The Contractor shall prepare at his own cost the necessary revised civil drawings and detailed structural and other design calculations and submit them to the Engineer for approval. The Contractor shall not be entitled to an Extension of Time for Completion for any delays from the preparation of such revised drawings. The Contract price shall not be increased as a result of any changes in the civil structure from that shown on the Contract Drawings, unless such changes are the result of a variation properly ordered by the Employer.

37.5 GUARANTEE AND WARRANTIES

The Contractor shall guarantee all equipment in accordance with the Conditions of the Contract. In addition to the general guarantee requirements, equipment guarantee shall cover (1) faulty or inadequate design; (2) improper assembly or erection; (3) defective workmanship or materials; and (4) leakage, breakage, or other failure. For equipment bearing a manufacturer’s warranty in excess of one year, furnish a copy of the warranty to Engineer.
Technical Data

The Contractor shall submit the following documents for all equipment in accordance with a time schedule commensurate with the construction programme. The Contractor shall note that this time schedule should be submitted to the Engineer within seven (7) days from the commencement of the Contract, and obtain prior approval.

Submittal 1

Detailed schedule of submittals.

Drawing list and schedule for submittal.

Submittal 2

Shipment schedule

Descriptive catalogues and manuals certified by the manufacturers.

List of materials of construction of equipment.

For each motor: Motor data, including the manufacturer; the minimum guaranteed efficiency and power factor at full load, 3/4 load, and 1/2 load; locked motor current in amps; full load current in amps; the motor speed in rpm; mounting details: motor housing materials; winding material; NEMA Design Letter; NEMA Code Letter; ambient temperatures including de-rating factors and maximum elevations in which motor is designated to operate continuously; service factor; NEMA insulation class; temperature rise; type of enclosure; voltage; bearing life dynamic balance. Field recorded current data shall indicate the full load current for each motor and current rating for the overload relay, each motor starter and control.

Submittal 3

Dimensioned general layout drawings of all equipment

Control panel layouts

Single line diagrams showing final loads and cable sizes

Submittal 4

All remaining Shop/ Construction Drawings

Submittal 5

Draft instruction manuals (in English)
Shop/ Construction Drawings

Drawings shall be submitted to the Engineer within the time periods specified above but prior to fabrication of custom made equipment or the placing of orders for manufactured equipment and after the approval of submitted Technical Data. Shop/ Construction Drawings shall be submitted in complete sets indexed by specification paragraph and Drawing number describing the various equipment items or systems. Shop/ Construction Drawings, data and Specification for the equipment shall include, but shall not be limited to complete fabrication, assembly, foundation, and installation drawings, together with detailed Specification and data covering performance, weight of the equipment, power drive assembly, parts, devices, writing diagrams, anchor bolt placement and details including projections from concrete, materials of construction including shafts, bearings, impellers, castings, pump stuffing boxes and shaft guards, electric motor data including size, make, type, designation, and mounting details, detailed pipe drawings and all other accessories forming part of the equipment to be furnished.
Coordination of Unit Responsibilities

Refer to pertinent Sections for items of equipment to be assembled of several components under the unit responsibility of one manufacturer. To coordinate these requirements, the Contractor shall monitor and verify the unit responsibility processes and submit the following information to the Engineer in writing on a monthly basis:

Shipment dates of the various components to the unit responsibility manufacturers.

Scheduled dates of factory tests by unit responsibility manufacturers.
Scheduled shipment dates to site of unit responsibility items

Submittals for Operational Demonstrations and System Validation Tests

Submittals for Operational Demonstrations and System Validation Tests

At least 60 days before the first operational demonstration is to be performed, the Contractor shall submit a detailed and comprehensive procedure plan for performance of each operational demonstration required. Identical equipment items may be covered under one plan. An estimated date and duration for each procedure and the personnel required shall be included.

At least 60 days before the first system validation test is to be performed and the Contractor shall submit a detailed and comprehensive procedure plan for performance of each separate validation test and for each validation test that covers two or more systems. Each procedure plan shall describe and itemize the involved system including associated electrical equipment and instrumentation and control systems, and shall include evidence of an organized step-by-step procedure properly coordinating the efforts of the various trades and manufacturer's representatives involved and of the operations of the facilities. The procedure plan shall include an estimated duration and date for each procedure and the personnel required.

In addition to the information specified above, each procedure plan shall include the following information, as applicable:

Description of temporary procedure facilities including drawings and sketches as required to fully illustrating the facilities.

List of test materials and estimated quantities.

List of instruments, measuring, and recording devices, and other test equipment, whether a part of the plan or furnished separately for temporary use.

Names of supervising and inspecting manufacturers.

Complete listing of all functional parameters to be observed and recorded.

Recording intervals.

Samples of the forms, charts, and other materials to be used in recording demonstration and validation test results shall be submitted.

Within 10 days after completion of each procedure plan 3 copies of all recordings and results of all operational demonstration and system validation tests shall be submitted.

Manufacturer's Certified Reports

Manufacturer's Certified Reports

To the extent required under this Section, the equipment manufacturer, or his authorized representative shall submit a written report with respect to his equipment certifying that (1) the equipment has been properly installed, wired, and connected under his supervision, (2) the equipment is in accurate alignment, (3) he was present when the equipment was placed in operation, (4) he has checked, inspected, and adjusted the equipment as necessary, (5) the equipment has been operated under full load conditions and operated satisfactorily, and (6) the equipment is fully covered under the terms of the guarantee.

Record Drawings

Record Drawings

Record Drawings shall be submitted.

The complete set of drawings for approval shall be submitted to the Engineer within thirty days on Completion of Test. The Engineer's approval, or otherwise, to the drawings shall be given within thirty days of receipt of the complete drawings. The Contractor shall submit final copies of drawings within thirty days of receipt of the Engineer's approval.

Drawings shall include but not be limited to complete schematics and wiring diagrams; drawings showing all installed equipment, conduits, piping/tubing, pipes, cables and all routing and tray systems; supports and mounting details; point to point diagrams with cable wire, tube and termination numbers for instrumentation.

Instruction Manuals

Instruction Manuals

The Contractor shall submit four sets of Instruction Manuals and Priced Parts Lists for all mechanical, electrical and instrumentation equipment to the Engineer. The final copies shall be provided to the Engineer within two weeks of the commencement of the Maintenance Period and shall include all revisions necessary to correct for any changes made during installation or checkout.

The manuals shall include not less than the following information for all equipment supplied:

§ General introduction and overall description, purpose, functions, simplified theory of operations, etc., particularly for logic schematics.

§ Specification (including equipment specification data sheets).

§ Installation instructions, procedures, sequences, tolerances and precautions.

§ Operational procedures

§ Shut-down procedures

§ Maintenance, calibration and repair instructions.

§ Greasing and lubrication charts.

§ Schematics and wiring diagrams.
§ mechanical

§ Detailed circuit operational description including programmable controller ladder diagrams.

§ Parts list and spare parts recommendations.

The format of the manuals shall use drawings and pictorials to illustrate the text to the extent necessary to insure a clear, concise presentation. If manuals have been written to cover a family of similar equipment, strike out inapplicable information in a neat fashion or emphasize applicable portion by heavily weighted arrows, circles or boxes; whichever provides the clearest and neatest presentation. Where identical instruments are used in more than one control loop or subsystem, include only one instrument manual. However, an index by tag number for all instruments shall identify its location in that manual.

Control loop and/ or subsystem operational description shall identify the function of each instrument and its relation to the other instruments in the loop.

Each manual shall be bound in a cover which indicates the equipment, panel or process area to which it applies manufacturer’s name, local address and telephone number, and year of purchase.

Ordinances and Regulations

Ordinances and Regulations

Materials, equipment and workmanship shall be designed to comply with and shall be installed in accordance with the requirements of all legally constituted public authorities having jurisdiction, including Safety Orders and Fire Protection Rules and Regulations. Except that where provisions of these Specifications exceed such requirements, these Specifications shall govern. The Contractor shall obtain and pay for all permits, licenses and inspections that are required for the performing of his work by all laws, ordinances, rules, regulations or orders of any body lawfully empowered to make or issue same, having jurisdiction.

PRODUCT DELIVERY, STORAGE AND HANDLING

PRODUCT DELIVERY, STORAGE AND HANDLING

All equipment shall be boxed, crated or otherwise enclosed and protected during shipment, handling, storage and after installation until final acceptance of the equipment. Electrical materials shall be delivered in manufacturer's original cartons or containers with seals intact as applicable. Large multicomponent assemblies shall be delivered in sections that facilitate field handling and installation.

Unless designed for outdoor use, all equipment shall be kept dry, off the ground and covered from exposure to weather. Pumps, motors, electrical equipment and equipment having anti-friction or sleeve bearings shall be stored in weather tight storage facilities. Heaters in equipment shall be connected and operated until the equipment is placed in operation. The Contractor shall prevent corrosion, contamination or deterioration of stored equipment.

Equipment and materials shall be handled in accordance with manufacturer's recommendations. Large or heavy items shall only be lifted by the designated points. Padded slings and hooks shall be used for lifting to prevent damage.

All equipment shall be protected until final acceptance and all factory surfaces must be protected from impact, abrasion, discolouration and other damage. All damaged equipment must be repaired or replaced before final acceptance.

Materials and Workmanship

Materials and Workmanship

All equipment furnished shall be new and guaranteed free from defects in materials, design, and workmanship. It shall be the manufacturer's responsibility to ascertain the conditions and service under which the equipment will operate and to warrant that operation under those conditions shall be successful. All parts of the equipment shall be amply proportioned for all stresses that may occur during fabrication, erection, and intermittent or continuous operation. Equipment and materials shall be provided suitable for the service conditions and meeting standard Specifications such as ANSI, ASME, AWWA, ASTM, IEC, NEMA, BS, UBC and UL.

All equipment shall be designed, fabricated, and assembled in accordance with the best modern engineering shop practice. Individual parts shall be manufactured to standard sizes and gauges so that repair parts, furnished at any time, can be installed in the field. Corresponding parts of duplicate units shall be interchangeable. Equipment shall not have been in service at any time prior to delivery, except as required by tests. Iron castings shall be tough, close-grained gray iron, free from blow-holes, flaws, or excessive shrinkage and shall conform to ASTM A4874.

LUBRICATION

LUBRICATION

Lubricants

The Contractor shall provide lubricants of types recommended by equipment manufacturers in quantities sufficient for consumption prior to completion, testing, and final acceptance. In addition sufficient approved lubricants for one year normal operation shall be provided.

Lubrication Systems

Lubrication of equipment shall insure constant presence of lubricant on all wearing surfaces. Lubricant fill and drain openings shall be readily accessible. Easy means for checking the lubricant level shall be provided. Prior to testing and/ or operation, the equipment shall receive the prescribed amount and type of lubricant as required by the equipment manufacturer. Equipment lubrication systems shall be systems that require attention no more than weekly during continuous operation and shall not require attention during star-up shut down, and shall not waste lubricants.

STRUCTURAL STEEL FABRICATIONS

STRUCTURAL STEEL FABRICATIONS

Fabrication shall conform to “Code of Standard Practice for Steel Building and Bridges” and “Specification for the Design, Fabrication and Erection of Structural Steel for Buildings” of the AISC unless otherwise indicated or specified. Design all fabrications for dynamic and vibratory loadings. Structural steel shapes will be conforming to ASTM A36, A500, A501, A570, A618, or equal as applicable shall be used. Welding shall conform to AWS D1.1 Structural Welding Code. Specified items shall be galvanized in accordance with ASTM A1234, A153, or A386 as applicable; and galvanized bolts and fasteners with galvanized assemblies will be used. All structural members shall be considered as subject to shock or vibratory loads. Unless otherwise specified, all steel which will be submerged, fully or in part, during normal operation of the equipment shall have a minimum nominal thickness of 6mm.

EQUIPMENT BASES AND BEDPLATES

EQUIPMENT BASES AND BEDPLATES

Equipment assemblies shall be mounted on a single heavy cast iron or welded steel bedplate unless otherwise shown or specified. Provide bases and bedplates with machined support pads, tapered dowels for alignment or mating of adjacent items, adequate openings to facilitate grouting, and openings for electrical conduits. Continuously weld seams and contact edges between steel plates and shapes, and grind welds smooth. Do not support machinery or piping on bedplates other than that which is factory installed. Provide jacking screws in equipment bases and bedplates to aid in levelling prior to grouting. Provide plates of minimum thickness of 6mm. Pump bedplates shall include a drip lip and provisions for directing gland leakage to a single disposal point.

ANCHORS AND SLEEVES

ANCHORS AND SLEEVES

Each equipment manufacture shall furnish the required anchor bolts, nuts, washers, and sleeves of adequate design for securing bases and bedplates to concrete bases, all stainless steel, hot-dip galvanized or cadmium plated as specified for each item. Sleeves of at least 1-1/2 times anchor bolt diameter shall be provided. Anchor bolts shall be provided of length to allow for 40mm of grout under baseplates and adequate anchorage into structural concrete unless otherwise shown or specified.

All anchors used in areas containing sewage or sewage gases shall be approved stainless steel. All fixing holes shall be grouted with epoxy mortar and the exposed fixing material sealed with a coal tar epoxy or GRP coating as appropriate.

SAFETY GUARDS

SAFETY GUARDS

All the chain drives, fan blades, couplings, exposed shafts and other moving or rotating parts shall be covered on all sides with safety guards conforming to all relevant state, and local codes and regulations; conforming to the most restrictive requirements. Safety guards shall be free of all sharp edges and corners. Corrosion-resistant materials at least equivalent to hot-dip galvanized steel shall be used. Safety guards shall be fabricated from 16 USS gage, or heavier, galvanized or aluminium clad steel or 12mm mesh galvanized expanded metal. Guards shall be designed for easy installation and removal. Necessary supports, accessories, and fasteners shall be provided of hot-dip galvanized steel or stainless steel. Guards in outdoor locations shall be designed to prevent entrance of rain and dripping water.

DRIVE UNITS

DRIVE UNITS

Drive units shall be designed with a AGMA rating and service factor suitable for 24 hours continuous duty service under operating load, constructed to preclude oil leakage around shafts. Drive unit housings shall be constructed of high grade cast iron, welded steel, or other suitable material. Thermal rating of each unit shall exceed the design load or proper cooling devices shall be provided. All drives shall be designed especially for the service for which they are to operate.

V-Belt Drives

V-Belt Drives

Each V-belt shall be equipped with a sliding base or other suitable tension adjustment. Where motors are to be adjusted to tension the belts in a vertical direction, this shall be accomplished by four studs which are double nutted to the motor plate to raise and lower the motor plate. Hinges with a jacking screw to tension the belts shall not be used. Provide drives having a service factor of at least 1.6 at maximum torque using nameplate rating of driving motor.
GEARED POWER TRANSMISSION UNITS

Oil-lubricated totally enclosed gear reducers and increasers shall be provided.

Service Ratings

Each gear shall have a nameplate service power rating equal to the nameplate rating of the driving motor. Each gear shall have mechanical and thermal capacity equal to or greater than an equivalent power determined by multiplying the service power rating by the specified service factor recommended by AGMA for heavy duty service, except each set of worm gears shall have a minimum service factor of 1.20 and all other gears shall have a minimum service factor of 1.50.

Thermal Rating

Thermal rating for the equivalent power shall be obtained without auxiliary cooling equipment such as heat exchangers. Units shall be designed to operate continuously for the conditions specified in a location where ambient temperatures vary from 7oC to 55oC, and metal surfaces in direct sunlight can reach 85oC. Data for any gear reducer/ increaser requiring a cooling coil shall be submitted to the Engineer for approval. If a cooling coil is require, provided minimum 25mm diameter tubing and a 25mm solenoid supply water valve with the gear.

Bearings

Anti-friction bearings shall be provided throughout, designed to give minimum 20000 hours B10 life for the specified power in continuous operation consistent with acceptable modern practices for applied radial and thrust loads at the speeds involved. Provide thrust bearing rates at 1-1/2 times the maximum thrust loadings involved.

Gear Nameplates

Each geared power transmission unit shall be equipped with an AGMA nameplate which shows service power, actual service factor for actual mechanical or thermal rating as applicable, and AGMA gear Class I rating.
ELECTRICAL MOTORS FOR MECHANICAL EQUIPMENT

Motors shall conform with general and specific requirements for driven equipment.
CONTACTS

Contacts specified to be supplied as part of equipment for interlock or failure indication shall provide SPDT switches rated for 240 Vac, 50 Hz at 5 amperes resistive or 3 amperes inductive loading, terminated at screw-type barrier strips in a NEMA 4 enclosure, unless otherwise shown or specified.
GAUGES

Gauges shall be installed in the discharge of each pump. The gauges shall be 150mm diameter and shall include a valve between the pump and the gauge. For solids-bearing or corrosive fluids a diaphragm gauge isolator shall be provided.
NAME PLATES AND DATA PLATES

Provide Type 316 stainless steel name plates of ample size with embossed or pre-printed lettering, fastened to the equipment in a prominent place with corrosion - resisting pins. On nameplates, display manufacturer, serial number, date of manufacture, model number and essential operating characteristics. Inscribe data plates with specific or directed information.
PROTECTION OF FINISH

The Contractor shall provide adequate means for fully protecting all finished parts of the materials and equipment against damage from whatever cause during the progress of the work and until final completion. All materials and equipment in storage and during construction shall be protected in such a manner that no finished surfaces shall be damaged or marred and all moving parts shall be kept perfectly clean and dry. Painting shall conform to applicable requirements as mentioned below:
Factory Painting

On mechanical equipment, drives, starters, control panels and other similar self-contained or enclosed components, apply a factory primer and high-quality oil-resistant baked industrial enamel finish. Paint or otherwise protect surfaces that are inaccessible after assembly by a method which provides protection for the life of the equipment.
Shop Priming

Apply one or more shop coats of metal primer on surfaces to be finish painted at the site, coating thickness to protect surfaces until finished. Use primers specified for the required paint systems. Contractor shall submit for approval the coating systems intended for use. Shop primers for affected items of equipment shall consist of only those approved for intended protective coating system. Shop drawing submittals shall make it clearly evident that this has been coordinated.
Rust Prevention

Machined, polished, other ferrous surfaces, and non-ferrous surfaces which are not to be painted shall be coated with an approved rust preventive compound, and, in the case of aluminium be anodized. Structural galvanized steel and stainless steel need not to be coated.
Coordination

The drawings show in a diagrammatic form the arrangements desired for the principal apparatus, piping, and similar appurtenances, and shall be followed as closely as possible. Proper judgement shall be exercised in carrying out the work to secure the best possible headroom and space conditions throughout, to secure neat arrangement of piping, valves, fixtures, hangers, and similar appurtenances, and to overcome local difficulties and interference of structural conditions wherever encountered.

The Contractor shall take all measurements for his work at the installation sites, verify all dimensions and conditions at the place of installation, verify subcontractor drawings and be responsible for the proper installation, within the available space of the apparatus specified and shown on the drawings and submit written details and reasons for proposed deviations from drawing and Specifications and shall secure the approval of the Engineer for any variations before making any changes.
PREPARATION

Prior to installing equipment, ensure that installation areas are clean and that concrete or masonry operations are completed. Maintain the areas in broom-clean condition during installation operations. Clean, condition, and service equipment in accordance with the approved Instruction Manuals and requirements in other Sections of this Specification before installing.
INSTALLATION

Structural Fabrications

Structural steel shall conform to the AISC Code and Specification.

Equipment

Conform to approved Instruction Manuals. Employ skilled craftsmen experienced in installation of the types of equipment specified. Use specialized tools and equipment, such as precision machinist levels, dial indicators, gauges, and micrometers, as applicable. Produce acceptable installations free of vibration or other defects.

Anchor Bolts

Deliver bolts with templates or setting drawings and verify that bolts are correctly located before structural concrete is placed.

Base and Bedplate Grouting
Do not place grout until initial fitting and alignment of connected piping is completed. Level and align equipment on the concrete foundations using suitable steel and brass shimming, then entirely fill the space under base or bedplates with grout. Bevel exposed grout at 45 degrees angle, except round exposed grout at horizontal surfaces for drainage. Trowel or point exposed grout to a smooth dense finish and damp cure with burlap for three days. When grout is fully hardened, remove jacking screws and tighten nuts on anchor bolts. Check the installation for alignment and level, and perform approved corrective work as required to conform to the tolerances given in the applicable Instruction Manual
TESTING

Field Quality Control

All costs for performing operational demonstrations and system validation tests shall be included in the Contract Rates, and no extra payment will be made to the Contractor on account of overtime, weekend, or holiday labour costs required to perform and complete the demonstrations and validation tests. Requirements specified in this Section are in addition to the demonstration and test requirements specified under other Sections of the Specification.


Operational Demonstrations and Systems Validation Testing

Testing shall be performed by the Contractor in accordance with the approved procedure plans to demonstrate to the Engineers satisfaction that:

All components of the process systems defined herein, the complete systems, and the new plant systems are fully completed and operatable.

All units, components, systems, and the entire plant systems operate with the efficiency, repeatability, and accuracy indicated and specified; and

All components, systems, and the entire plant conform to the Contract Documents and the approved Shop/ Construction Drawings, samples, construction manuals, material lists, and other approved submittals.

Scope of Operational Demonstrations and Systems Validation Testing

System validation tests are required for all mechanical and electrical equipment, and systems specified including all associated and related electrical systems and control devices specified and instrumentation and control systems specified except the Building Plumbing shall be tested as specified in the relevant Sections.

Works to be operationally demonstrated are defined as individual equipment items such as pumps, aerators, scrapers, mixer, etc. and all similar equipment items. Demonstrations shall be performed simultaneously on groups of identical equipment items and groups of items supplied by one manufacturer to the extent feasible.

Systems to be validation tested are defined as complete systems that perform a discrete process function of the plant such as primary clarification system, secondary clarification system, sludge recycling system, pumping systems, emergency power system, and similar systems. Each system shall include associated structures, tanks, piping, utilities, instrumentation and controls, and like related items. Two or more separate systems shall be validation tested simultaneously when necessary to validate an entire discrete plant function.

Operational demonstrations and validation testing shall not commence for any equipment item or system until all related structures, piping, electrical, instrumentation, control, and like work have been installed, tested and connected in compliance with the pertaining requirements specified elsewhere in the Specification.

Fresh potable water shall be used to fill tanks, wells, piping, and systems that contain water or sludge for normal operation. The specified chemicals shall be used for chemical systems but do not exceed in service concentrations. All temporary facilities, storage, and similar facilities shall be furnished. Use procedures that conserve testing materials and avoid wastage, especially with respect to large quantities of fresh water and electrical power.

Operational demonstrations and system validation testing shall be performed under continuous inspection by the Engineer. Technical representatives of the various equipment manufacturers shall be present at the start of the operational demonstration, shall examine their equipment at least twice near the beginning and end of the validation tests, shall supervise the start-up and adjustment procedures, and shall perform all other services necessary for the manufacturer's certified reports required herein.

All defects and malfunctions disclosed by demonstrations and validation tests shall be immediately corrected using approved methods and new materials for repairs as required. Interruption time necessary for corrective work shall be added to the specified total demonstration and validation test periods.

Satisfactory completion and approval of required operational demonstrations and system validation testing is one of the conditions precedents to the Engineer's acceptance of the work and does not constitute final acceptance.

Operational Demonstrations

The performance of installed equipment shall be demonstrated that it complies with all requirements indicated and specified. Equipment items shall be operated through entire no-load to full-load range in accordance with the approved procedure plan for not less than 24 consecutive hours, unless a longer period is specified under other Sections.

Commissioning and System Validation Tests

Plant shall be commissioned with potable water and the Contractor shall supervise the working of the Plant for system validation tests and shall during that period provide all necessary engineering and technical supervision continuously to effect any adjustment that may be necessary. Perform validation testing in accordance with the approved procedure plan.

Each system shall be tested, including standby systems, by continuous operation in “in-service” condition for not less than 168 consecutive hours, with no interruptions except for normal maintenance or corrective work. Where the “in-service” condition is an automatically controlled repeat cycle with on/off intervals, it shall be so operated.

Systems shall be operated continuously 24 hours a day under constant inspection of trained operators. System operation shall be cycled from full load to light load and back to full load each 24 hours. Variable speed equipment shall cycle through the applicable speed range at a steady rate of change. Simulated alarm and distressed operating conditions shall be induced and test controls and protective devices tested for correct operation in adjusting system functions or causing system shutdown.

Subject to Contractor's request and Engineer’s approval in each case, Contractor may simulate certain operating conditions relating to flow rates, water levels, and malfunctions. Permission for simulations will be granted only where it is unwise or impossible to obtain the conditions covered by the capability of ranges or equipment. The simulation methods shall reflect reasonable anticipated operating conditions.

When the whole of the Works has been run under the supervision of the Contractor for validation tests to the complete satisfaction of the Engineer without interruption (for 3 months) and the Engineer shall have so certified in writing then the Contractor may apply for PAC of the Works in accordance with the Conditions of Contract.

Ranges for Testing

Flow metering systems shall be tested at not less than 3 values corresponding approximately to minimum, average and maximum capacity, respectively.

Variable speed equipment shall demonstrate accurate response to speed controlling devices and controls within the required operating ranges. Actual output shaft speeds of manually adjustable speed equipment shall be validated by measurement of shaft speeds versus speeds shown by equipment instruments.

Automatic Response of Equipment

Response of equipment to appropriate manual or automatic controls, or combinations of both automatic and manual controls, shall be demonstrated to be correct and accurate. Where applicable, all components shall be tested for both manual and automatic operation. Where a component performs more than one function shall be validated.

Pumping equipment shall respond accurately and reliably to liquid level and flow rate signals from appurtenant basins, sumps, or wet wells. Automatic alteration and backup pump functions shall also be validated.

Chemical feed systems where so designed shall respond accurately to flow signals and feed proportionally over the ranges of process flows to be validated.

Ventilation systems and air compressors shall respond accurately, smoothly and reliably to control signals, where applicable.

Recording of Data

Neat and comprehensive records of each operational demonstration and system validation test shall be maintained by the Contractor. Each portion of the demonstration or validation procedure shall be described with all components itemized. Records shall be prepared on forms in a step-by-step fashion paralleling the approved procedure plans. Forms shall list for the following:

a) Step taken;
b) Result anticipated;
c) Result obtained;
d) If incorrect, corrective action taken; and
e) Retest result;
f) Steps (d) and (c) shall be repeated until all systems operate as required.

Instruments, gauges, and other sensors and display devices forming a part of the various systems shall be employed for data acquisition to the extent applicable. Contractor shall furnish all other instruments, gauges, recorders, and test devices as required of the types conforming to the approved procedure plans.

All applicable data such as, but not limited to water and other liquid levels, flows, pressure, head differentials, duration of runs, instrument readings, chemical feed rates, voltage settings, drive speeds, motor running currents, voltages, pressure, clarity and related information, as applicable, and in accordance with the approved procedure plans, shall be recorded at the start and finish of each operational demonstration and at maximum 8 hours intervals during system validation tests, unless shorter intervals are specified elsewhere.
When a repeat of the same demonstration or validation test is required to verify the results, the repeat procedure shall be indicated on the recorded data by numerical indication, date, and time
INSTRUCTION OF EMPLOYER'S PERSONNEL

After the equipment has been installed, tested, adjusted and placed in after satisfactory operation the Contractor shall provide the services of manufacturer's representative to instruct the operating personnel in the use and maintenance of the equipment. An instruction program shall be conducted for up to size plant operators designated by the Employer. The Contractor shall give the Engineer and Employer at least one month's written notice of the proposed instruction program. Instruction covering basic system operation theory, routine maintenance and repair, and "hands on" operation of equipment involved, and the Employer's approval of instruction adequacy obtained before terminating the program. Instruction periods shall be acceptable to the Employer and be prepared in consultation with him.
COORDINATION OF DEMONSTRATION, TESTING AND INSTRUCTION REQUIREMENTS
Operational demonstrations, system validation testing, and instruction of Employer personnel may be performed simultaneously, subject to prior approval of the extent of coordination in each case
RUNNING MAINTENANCE

The Contractor shall be responsible for operating the works and for carrying out running maintenance of the systems for three months after issue of the Provisional Acceptance Certificate (PAC).
IN-SERVICE CHECKS

As a part of the Work, an in-service check of each system required to be validation tested shall be performed twice during the period of the Contractor's guarantee by qualified technical representatives of the various system manufacturers, including manufacturers of equipment components within systems. Checks shall be detailed and complete, requiring not less than 8 hours at the site, and shall be performed under the observation and to the satisfaction of the Engineer. All costs for in-service checks shall be included in the Contract Prices.

Notification

The Engineer shall be notified in writing at least 10 days before the performance of each in-service check. The proposed dates for checking shall be changed if required by the Engineer.

Consultation

At the time of each in-service check, the manufacturer's technical representatives shall consult with the Engineer to review the O&M Manual and the pertinent operational and maintenance problems encountered, and shall furnish technical advice and recommendations to the Engineer.

Schedule

Initial in-service checks shall be performed approximately 6 months after issue of Provisional Acceptance Certificate. The second in-service check shall be performed within 30 days of the end of the Contractor's guarantee period.

Reports

A written report of each in-service check, signed by the appropriate manufacturer or his representative, shall be delivered to the Engineer within 10 days following the check. The report shall describe the checking procedure in detail, and shall state all advice and recommendations given to the Engineer.

Wednesday, October 28, 2009

Engr. Wei Jun
Director & Chief Authorized Representative in Pakistan,
CLIC-UEC Joint Venture
Lahore




Subject: Release of balance payment
CETP Sunder Industrial Estate, Lahore

Sir,

Reference agreement between ACE & CLIC - UEC Joint Venture dated Feb 4, 2009 for providing consultancy services for the preparation of Preliminary Design and Priced Bill of Quantities for bidding purposes of the subject project.

As per contract 50 % of the contract value of Rs 1.0 Million shall be paid to the design engineer upon signing of the contract and remaining 50 % within one week after the submission of the Technical Proposal.

The Technical proposal stands cleared by the client for the submission of the tenders vide letter NEC Consultants letter no NEC-SIE-CETP-EPC-09-16 dt April 25, 09.

Draft Priced Bill of Quantities was also handed over to your company’s representative Mr. Amjad Qurban for comments.

It is therefore requested that the balance payment of Rs 0.5 million may kindly be made at an early date.




Shoaib Qureshi
Head Env & PH Section
Associated Consulting Engineers – ACE(Pvt) Ltd




CC: Regional Director for information
Chief Business Development for information






















In this regards, draft Tender document (Volume 2) provided by the client along with supporting documents were handed over to your companies representative Mr. Amjad Qurban on 4.5.09. All the documents including the rate analysis which provided the basis of the cost were also discussed at length with him. Comments on the documents are awaited from your end.

Monday, October 12, 2009

Account - A record of transactions of goods and services owed to one person by another.
Accreting Swap (see also Interest Rate Swap) - An exchange of interest rate payments at regular intervals based upon pre-set indices and notional amounts in which the notional amounts decrease over time.
Actuals (see also Cash; Physicals; Underlying) - Financial instruments that exist in one of the four main asset classes: interest rates, foreign exchange, equities or commodities. Typically, derivatives are used to hedge actual exposure or to take positions in actual markets.
ADX (Average Directional Index) - Unlike most oscillators, ADX does not attempt to gauge the direction of the trend; instead, it works to gauge the strength of the trend. ADX operates on a scale of 0 to 100; the higher the oscillator, the stronger the trend.
Agent - An intermediary or person hired to carry out transactions on behalf of another person.
Aggregate - RiskTotal amount of exposure a bank has with a customer for both spot and forward contracts.
Aggregate Demand - Total demand in an economy, consisting of government spending, private/consumer and business investment.
All or None - Refers to requests for a broker to fill an order completely at a predetermined price or not at all. Refers to both buy and sell orders.
American-style options - Options that permit exercise at any time on or before the expiration date.
Anonymous trading - Visible bids and offers on the market without the identity of the bidder and seller being revealed. Anonymous trades allow the high profile investors to execute transactions without the scrutiny and speculation of the market.
Appreciation - An increase in the value of a currency in response to market demand.
Arbitrage - When a price differential arises, creating an opportunity to profit through buying and selling. Arbitrage is a "riskless" opportunity to profit, as there is no uncertainty involved. In regards to the foreign exchange market, arbitrage arises when a profit can be made through differentials in exchange rates. Arbitrage opportunities in the foreign exchange market are rare.
Around - Used in quoting forward "premium / discount".
Ascending Triangles - A bullish continuation pattern that is shaped like a right triangle consisting of two or more equal highs forming a horizontal line at the top.
Asian Option - An option whose payoff depends on the average price of the underlying asset over a certain period of time. These types of option contracts are attractive because they tend to cost less than regular American options.
Ask - Also called "offer." Indicates a willingness to sell a futures contract at a given price. See Bid.
Ask Rate - The lowest price that shares will be offered for sale, such as the bid/ask spread in the foreign exchange market.
Ask Size - The number of shares a seller is willing to sell at his/her ask rate.
Asset Allocation - The diversification of one's assets into different sectors, such as real estate, stocks, bonds, and forex, to optimize growth potential and minimize risk.
Asset-Liability Management - Closing out exposure to fluctuations in interest rates by matching the timing of cashflows associated with assets and liabilities. This is a technique commonly used by financial institutions and large corporations.
Asset Swap - An interest rate swap used to alter the cash flow characteristics of an institution's assets in order to provide a better match with its liabilities.
Assignment - Notice to the seller of an option that has been exercised by the buyer.
Associated person (AP) - A person, commonly called a commodity broker, associated with and solici ting customers and orders for a futures commission merchant or introducing broker. The AP must pass a Series 3 examination, be licensed by the CFTC and be a member of the NFA.
At Best - An instruction given to a dealer to buy or sell at the best rate that is currently available in the market.
At or Better - An order to deal at a specific rate or better.
At-the-Market (see also Market Order) - A type of financial transaction in which the order to buy or sell is executed at the current prevailing market price.
At-the-money - An option with a strike price equal to the underlying futures price.
At-the-Money Spot - An option whose strike price is equal to the current, prevailing price in the underlying cash spot market.
At-the-Money Forward - An option whose strike price is equal to the current, prevailing price in the underlying forward market.
At Par Forward Spread - When the forward price is equivalent to the spot price.
At the Price Stop-Loss Order - A stop-loss order that must be executed at the requested level regardless of market conditions.
Attorney in Fact - A person given the right or authority to act on behalf of another to carryout business transactions and implement documents.
Auction - Sale of an item to the highest bidder. (1) A method commonly used in exchange control regimes for the allocation of foreign exchange. (2) A method for allocating government paper, such as US Treasury Bills. Small investors are given preferential access to the bills. The average issuing price is then computed on the basis of the competitive bids accepted. In some circumstances for government auctions it is the yield rather than the price which is bid.
Authorized Dealer - A financial institution or bank authorized to deal in foreign exchange.
Automatic Exercise - A procedure implemented to protect an option holder where the Option Clearing Corporation will automatically exercise an "in the money" option for the holder.
Average Rate Option - A contract where the exercise price is based on the difference between the strike price and the average spot rate over the contract period. Sometimes called an "Asian option".
Away From the Market - When the bid on an order is lower (or the ask price is higher) than the current market price for the security.
HairHair LossHalloweenHappinessHardwareHDTVHealthHealth InsuranceHealthy EatingHeart DiseaseHerbalHistoryHobbiesHolidaysHome BusinessHome ImprovementHome OrganizationHome RepairHome SecurityHorsesHotelsHTMLHumanitiesHumorHuntingInnovationInspirationalInsuranceInterior Decorating Interior DesignInternetInternet MarketingInternet TipsInvestingInvestmentJavascriptJewelleryJokesKitchenLadies AccessoriesLandscapingLandscaping GardeningLanguageLas VegasLawLawyerLCD / PLASMALeadershipLeases LeasingLegalLife InsuranceLingerieLink PopularityLoansLoveLove PoemsLung Mesothelioma AsbestosMagazinesMailing ListMake Money OnlineManagementMapsMarketingMarriageMarriage WeddingMartial ArtsMedicineMeditationMetalMLMMobile Cell PhoneMoneyMortgageMortgage RefinanceMotivationMotorcyclesMP3MultimediaMusicNatureNegotiation Network MarketingNetworkingNew YorkNewsNewslettersNutritionOnline PromotionOnline ShoppingOrganizingOtherOutdoorsPaid SurveyParenting Pay Per ClickPC GamesPerfumePersonal FinancePersonal InjuryPersonal TechPersonalsPets PhilosophyPhotographyPoetryPokerPoliticsPositive AttitudePPC AdvertisingPRPregnancyPresentationPropertyPsychologyPublic SpeakingPublishingRadioReadingReal EstateReality TVRecipesRecreationRelationshipsReligionRentalsResearchResumeRomance RSSSalesSales LetterSales ManagementSales TelesellingSales TrainingSatellite TVScamsSchoolsScienceSE PositioningSE TacticsSearch EnginesSecuritySelf EmploymentSelf HelpSEOSexualityShoesShoppingSite PromotionSite SecuritySkin CareSmall BusinessSmokingSocial IssuesSoftwareSpaceSpamSpam BlockerSpiritualitySportsSpy wareStocks Mutual FundsStrategic PlanningStressStress ManagementStructured SettlementsSubscriptionsSuccessSupernaturalSupplementsSupport GroupsTattoosTaxesTeam BuildingTechnologyTelevisionThanksgivingTheatreTheme ParksTime ManagementTop TipsTop7 Or 10 TipsTourismToysTradingTraffic AnalysisTraffic BuildingTrainingTravelUnemploymentUniversityVacation RentalsVideo ConferencingVideo StreamingViral MarketingVirusVOIPWealth BuildingWeatherWeb DesignWeb DevelopmentWeb HostingWeb ServicesWebmastersWebsite TrafficWeddingWeight LossWifiWildlifeWineWine SpiritsWisdomWomenWomen’s IssuesWritingWriting ArticlesWriting TipsYoga
CarsCartoonsCasinoCasino GamblingCelebritiesCell PhoneCGIChatChristmasCinemaClaimsClimbingClothesCoachingCoffeeCollege UniversityCommunicationCompetitionsComputer TipsComputersConcertsCookingCooking TipsCopywritingCosmetic SurgeryCosmeticsCraftCrafts HobbiesCreative WritingCreativityCreditCredit CardsCredit RepairCrimeCruising SailingCSSCultureCurrency TradingCustomer ServiceDanceData RecoveryDatingDebt Consolidation Debt GeneralDebt ReliefDecoratingDentalDepressionDesignDHTMLDiabeticsDietsDigital CameraDirect MailDivingDivorce DogsDomain NamesDownloadsDramaDriving TipsDrugsDVDEarn money onlineE MarketingEasterEbayEbooksEcommerceEducationElder CareElectricialEmail MarketingEnergyEntertainmentEntrepreneurialismEnvironmentEssayEthicsEuropeExerciseExhibitionsEzine MarketingEzine PublishingFamilyFashionFashion StyleFilmsFinanceFishingFitnessFitness EquipmentFlowersFluFontsFoodForumsFree StuffFriendsFuelFurnitureGamblingGamesGames CheatsGardeningGeographyGiftsGoal SettingGolfGoogleGovernmentGPSGrief Loss
AccountingAcneAddictionsAdsenseAdvertisingAdviceAerobicsAerobics CardioAffiliateAlternativeAnimalsArtArticlesAsiasAstrologyAttractionsAuctionsAudioAudio StreamingAuto CareAuto PartsAuto ResponderAutosAviationAwardsBabies ToddlerBabyBaby NamesBankruptcyBarsBaseballBathroomBeautyBedroomBeersBlogging RSSBoatsBody BuildingBook MarketingBook ReviewsBooksBrandingBreast CancerBroadband InternetBuild MuscleBuildingBusinessBusiness LoanBusiness PlanCancerCar BuyingCar InsuranceCar LoanCar MaintenanceCareerCareers Employment
Computers
The Contractor shall supply, for the sole use of the Engineer, survey and other instruments and equipment, as listed in 5.3 of the Bill of Quantities. The instruments and equipment shall be new and shall be maintained in a good state of repair. In the event of loss or damage, they shall be replaced by items of a similar nature.
The Contractor shall supply computer hardware and software as detailed in 5.3 of the Bill of Quantities for the sole use of the Engineer and his staff.
The computers shall be of a model and of a manufacturer approved by the Engineer. All hardware and all software shall be supplied new and fully licensed in the name of the Employer.
On completion of the Contract, or at a time specified by the Engineer, the ownership of all computers and associated equipment shall be transferred to the Employer.
36.10 Transport
The Contractor shall supply motor vehicles as listed in Schedule 5.4 of the Bill of Quantities. These vehicles shall be for the sole use of the Engineer and his staff and shall be available at all times.
All vehicles shall be fitted with the manufacturer’s tropical and off-highway extras including tow bars and air conditioning. Derb weight and tyre pressures shall be stated on each vehicle, and the vehicles shall conform in all respects to the regulations of the appropriate registration authority.
The Contractor shall provide competent English speaking drivers to the approval of the Engineer for all vehicles used on the Site. Any driver found unsuitable by the Engineer shall be replaced immediately.
The vehicles provided shall be maintained at all times in good running order. Should any vehicles at any time become, in the opinion of the Engineer, unserviceable by normal use in the conditions and demands of the Site, the Contractor shall replace them without delay. If the Contractor fails to provide replacement transport, the Engineer shall be entitled to withhold the issue of a Payment Certificate until such time as a replacement is provided.
The Contractor shall provide all necessary fuel, oil, etc. and shall bear all expenses in connection with running, maintenance, upkeep, licensing and insurance.
Insurance for all vehicles shall be ‘comprehensive’ and include:
a cover for the Engineer and his staff driving the vehicle, and for any other persons that the Engineer requires to be included:
b usage on the business of the Engineer and his staff for social, domestic and pleasure purposes; and
c liability to third parties (including passengers whether the Engineer, his staff or others) for an unlimited indemnity in respect of death or personal injury and for the maximum indemnity reasonable in respect of loss, destruction or damage to property.
On completion of the Defect Notice Period, ownership of the vehicles shall be transferred to the Employer.
36.11 Assistance to the Engineer
The Contractor shall supply such labor, either continuously or from time, as may be required by the Engineer, to assist in the checking of materials on Site, the setting out of the Works and it measuring the Work. Contractor shall also provide one draughtsman for Engineer to assist him in the preparation of revised drawings.
36.12 Deadlines and Penalties.
The Contractor shall provide the office accommodation complete with all furniture, fixing, equipment and service specified within two months from commencement. Failure to provide this accommodation shall result in a penalty of Rs. 2000 per calendar day until acceptable office accommodation is provided.
Suitable vehicles, to the approval of the Engineer and as alternatives to those to be provided new, shall, subject to receipt of a written instruction from the Engineer, be provided for the Engineer and his staff on the date of commencement of the Works. If the Contractor fails to provide the new vehicles within three months of the date of commencement of the Work then the alternative transport shall continue to be provided and in addition, the Contractor shall pay to the Employer the sum of Rs. 500 per vehicle per calendar day, for each vehicle not provided, until all the vehicles are provided.
Office Accommodation for the Engineer
The Contractor shall provide site office and maintain, service and insure it until the expiry of the Defect Notice Period, or until such earlier time as the Engineer may direct. The office shall be for the sole use of the Engineer’s staff. On completion of the Contract, or at a time specified by the Engineer, the ownership of all furniture and equipment, except for survey equipment, shall be transferred to the Employer.
36.2 Location of the Building
The site office building shall be provided at a location to be approved by the Engineer within the project area. All weather access roads and vehicle parking areas shall be provided to serve the buildings.
The Contractor shall provide surfaced water drainage facilities to protect the buildings from surface run-off and to convey it away from the buildings.
36.3 Site Office Building
The office building shall be of good quality construction suitable for the local climate, to the entire satisfaction of the Engineer, The minimum floor area of the office accommodation shall be 1350 Sft. The Contractor shall submit his detailed proposals for the office building, including layouts to the Engineer for approval before commencing construction or leasing.
The building shall have air-conditioning and heating arrangement as scheduled in the Bill of Quantities, lockable doors, windows fitted with fly-mesh and shall be divided with partitions into private offices and meeting rooms as required by the Engineer.
Each individual office shall have a toilet and washbasin in addition to a set of communal toilet to cater for the Engineer and his staff, and the office shall be provided with a kitchen and a store room.
The Contractor shall provide all service and infrastructure. He shall light, clean and maintain the building and shall provide potable water and sanitary system and
arrangements for refuse disposal. The Contractor shall provide mains electricity supply of sufficient power for general use, including air conditioning.
The site office shall be provided with car parking for 4 vehicles and 2 motor cycles and shall be provided with a 550 Sft open storage yard. It shall be surrounded by a secure fence / wall with lockable gates and security lighting.
The Contractor shall provide 24 hours security for the office. The Engineer may require security bars and locks to be fitted to all external doors and windows. The interior and exterior of the building shall be painted immediately prior to occupation with paint type and color to the approval of the Engineer.

Monday, October 5, 2009

BOURNEMOUTH
Student Support Team
DorsetHouse,
20-22 Christchurch Road
Bournemouth
BH1 3NL
Student Support Office
Surnames A-K: 01202 456237
Surnames L-Z: 01202 456355
DSA Enquiries: 01202 456 274
Fax : 01202 456191
Email : student.support@bournemouth.gov.uk

BRACKNELL FOREST
Student Finance Team
Bracknell Forest Borough Council
Seymour House
38 Broadway
BRACKNELL
RG12 1AU
A-G Tel: 01344 354026
H-Z Tel: 01344 354025
Fax: 01344 354146
Email : student.finance@bracknell-forest.gov.uk

BRISTOL
Student Finance & Support
Bristol City Council,
The Council House,
College Green,
Bristol,
BS1 5TR

Tel: 0117 903 6666
Email: Studentfinance@bristol.gov.uk

*PLEASE NOTE CHANGE TO SERVICE*
Please be advised that as of the 1 December 2008, a reception service is no

Tel:0113 2475326
Fax: 0113 2475320
Email : student.awards@leeds.gov.uk

LEICESTER
Student Awards, Loans & Grants
Leicester City Council
10 York Road
LEICESTER
LE1 5TS
Student Awards Office
Tel : 01162 294300
Fax : 01162 220682
Email : student.awards@leicester.gov.uk

LEICESTERSHIRE
Awards, Loans and Grant Services
Education Department
County Hall
Glenfield
LEICESTER
LE3 8SA
Student Awards Office
Tel : 0116 305 6376
Tel : 0116 305 6382
Fax : 0116 265 6400
Email : studentloans@leics.gov.uk

LEWISHAM
Student Support
London Borough of Lewisham
3rd Floor Laurence House
Catford Road
LONDON
SE6 4SW
Prinicpal Benefits Office
Tel : 02083 146223
Fax : 02083 143019
Web : http://www.lewisham.gov.uk/EducationAndLearning/

LINCOLNSHIRE
Student Support
PO Box 244
LINCOLN
LN1 1WN
Student Awards Office
Tel : 01522 836595
Fax : 01522 516083
Email : student_support@lincolnshire.gov.uk
Web : http://www.lincolnshire.gov.uk/section.asp?catId=1937

LIVERPOOL
Liverpool Direct Limited
Education Awards Section
PO Box 2013
LIVERPOOL
L69 2DY
Student Awards Office
Tel : 01512 333006
Email : Educ.Awards2@liverpooldirectlimited.co.uk

LUTON
Student Support Manager
Luton Borough Council
Lifelong Learning Dept Unity House
111 Stuart Street
LUTON
LU1 5NP
Student Support Office
Tel : 01582 548080
Fax : 01582 548044
Email : educationawards@luton.gov.uk

MANCHESTER
Student Support Section
PO Box 191
Overseas House
Quay Street
Manchester
M60 3ST
A - K Tel: 0161 2347078
L - Z Tel: 0161 2347079
Fax : 01612 347004
Email : fund4study@manchester.gov.uk

MEDWAY
Medway Council Student Finance
Woodlands Place
Woodlands Road
Gillingham
Kent
ME7 2DT

Tel: 01634 332 371
Tel: 01634 332 379

MERTON
Student Support Section
London Borough of Merton
Civic Centre
London Road
MORDEN
SM4 5DX
A - G Tel : 02085 453255
H - O Tel : 02085 453254
P - Z Tel : 02085 453256
Fax : 02085 453252
Email : student.support@merton.gov.uk
Web : http://www.merton.gov.uk/learning/studentsupport.htm

MIDDLESBROUGH
HBS Service Middlesbrough
Student Support Team
PO Box 352 First Floor
Middlesbrough House
MIDDLESBROUGH
TS1 1XH
Student Support
Tel : 01642 726535
Fax : 01642 264982

MILTON KEYNES
Student Support Adult Learning
Buckinghamshire County Council
County Hall
Aylesbury
BUCKS
HP20 1UZ
Tel : 01296 383268
Fax : 01296 383871
Email : studentsupportteam@buckscc.gov.uk
Web : http://www.mkweb.co.uk/education-learning/home.asp

NEWCASTLE UPON TYNE
Newcastle City Council
Student Services Section
Children's Services Directorate
Civic Centre
Newcastle upon Tyne
NE1 8PU
Tel: 0191 2115323
Fax: 0191 2114983
E Mail student.info@newcastle.gov.uk
Web:
www.newcastle.gov.uk

NEWHAM
Student Support Section
PO Box 37009
London
E15 1WD
Tel: 020 8430 4884
Fax: 020 8430 6573

NORFOLK
Student Support
Children's Services
County Hall
NORWICH
NR1 2DL
A - C Tel : 01603 222336 / 222447
D - J Tel : 01603 222335 / 222444
K - Q Tel : 01603 222443
R - Z Tel : 01603 222337 / 222338
Fax : 01603 222119
Email : studentsupport.edu@norfolk.gov.uk
Web : www.esinet.norfolk.gov.uk/studentsup

NORTH EAST LINCOLNSHIRE
John Oliver
School & Student Access Manager
Children's Services
North East Lincolnshire Council
3rd Floor Freeman House
Freeman Way
Grimsby
DN32 7AU

Tel : 01472 323215
Fax : 01472 323054

NORTH LINCOLNSHIRE
Student Support
North Lincolnshire Council
Hewson House
PO Box 35 Station Road
BRIGG
DN20 8XJ
Student Support Office
Tel : 01724 297286
Fax : 01724 297242

NORTH SOMERSET
Children and Young People's Services
Student Finance
Town Hall
WESTON-SUPER-MARE
BS23 1UJ
A-Jz Tel: 01934 426159 (Dawn Sedgeman)
K-Z Tel: 01934 426638 (Tony Pearle)
General Enquiry line Tel: 01934 426790

NORTH TYNESIDE
Gill Alexander
Strategic Director for Children, Young People and Learning Student Support Service Education,
Skill and Innovation
First Floor
Quadrant West
Silverlink North
Cobalt Business Park
North Tyneside
NE27 0BY
Tel: 0191 200 7070
Fax: 0191 2007023

NORTH YORKSHIRE
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

NORTHAMPTONSHIRE
Student Finance
Northamptonshire County Council
PO Box 216
John Dryden House
8-10 The Lakes
NORTHAMPTON
NN4 7DD
Tel : 01604 236 236
Fax : 01604 237414
Email : studentsupport@northamptonshire.gov.uk

NORTHUMBERLAND
Student Support Office
Finance Directorate
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF
Tel : 01670 533088
Fax : 01670 533731
Email: studentsupport@northumberland.gov.uk

NOTTINGHAM
Student Awards Section
Sandfield Centre
Sandfield Road
Lenton
Nottingham
NG7 1QH
Tel: 0115 9157555
Fax: 0115 9153755

NOTTINGHAMSHIRE
Student Finance Service
Nottinghamshire County Council
County Hall
West Bridgford
NOTTINGHAM
NG2 7QP
Tel : 01159 772277
Fax : 01159 772437
Email : student.support@education.nottscc.gov.uk
Web : http://www.nottinghamshire.gov.uk/home/learningandwork/student.htm

OLDHAM
Oldham
Student Support
PO Box 40
Civic Centre
West Street
Oldham
OL1 1XJ
Tel 0161 770 3352
Fax 0161 770 4277
Email : studentsupport@oldham.co.uk


OXFORDSHIRE
Student Support
Children and Young People's Service
Macclesfield House
New Road
Oxford
OX1 1NA
Tel : 01865 815433
Fax : 01865 815109
Email : student.support@oxfordshire.gov.uk

PETERBOROUGH
Student Finance Service
Cambridgeshire County Council
ELH 1112
Castle Court
Shire Hall CAMBRIDGE
CB3 0AP
For general enquiries tel: 01223 717942
For Assessment related enquiries telephone the number according to the student surname
Student Surname Telephone No.
A - K :01223 717036
L - Z : 01223 717945
Fax : 01223 717771
Email : student.finance@cambridgeshire.gov.uk

PLYMOUTH
Department for Lifelong Learning
Student Support
Martins Gate
Bretonside
PLYMOUTH
PL4 0AT
Tel : 01752 253290
Fax : 01752 255945
Email : studenthelp@plymouth.gov.uk
Web : www.plymouth.gov.uk/studentsupport

POOLE
Education Awards Team
Children & Young People's Integrated Services
Borough of Poole
Dolphin Centre
POOLE
BH15 1SA
Student Support
Tel : 01202 634250
Fax : 01202 633150
Email: integrated.services@poole.gov.uk

PORTSMOUTH
Portsmouth City Council
Student Support
West Sussex County Council
County Hall
West Street
CHICHESTER
PO19 1RF
Student Support
Tel : 01243 642141
Fax : 01243 752170
Email : student.support@westsussex.gov.uk

READING
Student Support
Reading Borough Council
Student Finance Section
Education and Children's Services
Civic Centre
READING
RG1 7AE
Student Support Officers
A - G Tel : 0118 9390556
H - O Tel: 0118 9390553
P - Z Tel : 0118 9390552
Fax : 0118 9390782

REDBRIDGE
Education Office
London Borough of Redbridge
22-26 Clements Road
ILFORD
Essex
IG1 1BD
Student Support
A - K Tel : 02087 084189
L - Z Tel : 02087 084183
Fax : 02087 084193

REDCAR AND CLEVELAND
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk


RICHMOND UPON THAMES
Education Department
London Borough of Richmond upon Thames
Regal House
London Road
TWICKENHAM
TW1 3QB
Principal Grants and Awards Office
Tel : 0208 891 7508
Fax :0208 891 7714
Email : student.support@richmond.gov.uk
Web : www.richmond.gov.uk/studentsupport

ROCHDALE
Student Finance Section
Revenues and Benefits Service
PO Box 490
Rochdale
OL16 9AJ
Tel : 01706 925115
Email : studentsupport@rochdale.gov.uk


ROTHERHAM
Student Support Service
Rotherham Metropolitan Borough Council
Norfolk House
Walker Place
ROTHERHAM
S65 1AS
Student Support
Tel : 01709 382121
Fax : 01709 822654
Email : student.enquiries@rotherham.gov.uk
Web : http://www.rotherham.gov.uk/graphics/Learning/Education+Services/Student+Support+Service/

RUTLAND
Rutland council
c/o Awards Loans Grants Service
Education Dept, County Hall
Glenfield
LEICESTER
LE3 8SA
Student Awards Section
Tel : 01162 656376
Tel : 01162 656382
Fax : 01162 656400

SALFORD
Student Support Team
Children’s Services Directorate, Salford City Council
Minerva House Pendlebury Road
Swinton
MANCHESTER
M27 4EQ
Student Support
Tel : 01617 780209
Tel : 01617 780207
Fax : 01617 286134
Email : student.support@salford.gov.uk
Web : www.salford.gov.uk/education

SANDWELL
Children and Young People’s Services
Student Finance Direct
PO Box 41
Shaftesbury House
402 High Street
West Bromwich
B70 9LT

Open Times:
Monday 9am-4pm
Fridays 9am-4pm

We will be closed completely to the public every Tuesday, Wednesday and Thursday.


DSA Enq.
Tel : 0121 569 8149 (Margaret Haywood)

SFD General Customer Enquiries:-
Tel:- 0121 569 8185 (SFD Customer Enquiries)
Tel: 0121 569 8264 (SFD Customer Enquiries)

Assessments:-
Tel : 0121 569 8263 (Stuart Leatherland)
Tel : 0121 569 8110 (Linda Woodall)
Tel : 0121 569 8180 (Steve Hopper)
Tel : 0121 569 8271 (Kay Butler)
Tel : 0121 569 8183 (Robert Cousins)
Email: studentfinancedirect@sandwell.gov.uk
website: studentfinancedirect@sandwell.gov.uk


SEFTON
Benefits Officer
Student Support Section
Sefton Education Department
Bootle Town Hall
BOOTLE
L20 7AE
Student Support
Tel : 01519 343456
Fax : 01519 343255
Email : benefits@education.sefton.gov.uk

SHEFFIELD
Student Support Department
Howden House
Floor 3
1 Union Street
SHEFFIELD
S1 2SH
A - Mac Tel : 01142 735635
Mad - Z Tel: 01142 735796
Fax : 01142 736279

SHROPSHIRE
Student Support
Shropshire County Council
Shirehall
Abbey Foregate
SHREWSBURY
SY2 6ND
Student Support
Tel : 01743 254340
Fax : 01743 254479
Email : student-support@shropshire-cc.gov.uk.
Web : www.shropshireonline.gov.uk/studentsupport.nsf

SLOUGH
Student Support Service
Slough Borough Council
Town Hall
Bath Road
SLOUGH
SL1 3UQ
Student Awards Office
Tel : 01753 875721
Fax : 01753 875725
Email : studentsupport@slough.gov.uk

SOLIHULL
Student Finance
Metropolitan Borough of Solihull
PO Box 20
Council House
SOLIHULL
B91 3QU
Tel : 01217 046639
Fax : 01217 046653
studentsupport@solihull.gov.uk

SOMERSET
Student Finance
Children and Young People’s Directorate
County Hall
TAUNTON
Somerset
TA1 4DY
A - F 01823 355703
G - M 01823 355702
N - Z 01823 355945

Disabled Students Allowance : 01823 355794 (Andrew McGill)
Email : studentsupport@somerset.gov.uk
Web : www.somerset.gov.uk

SOUTH GLOUCESTERSHIRE
South Gloucestershire Council
Student Access & Support
Riverside Court
Bowling Hill
Chipping Sodbury
South Gloucestershire
BS37 6JX

Telephone:01454 868008
Fax: 01454 868596

SOUTH TYNESIDE
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

SOUTHAMPTON
Student Finance Service
Southampton City Council
Civic Centre
SOUTHAMPTON
SO14 7SA
Tel : 02380 833555
Fax : 02380 917822
Email : student.finance@southampton.gov.uk

SOUTHEND ON SEA
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk


SOUTHWARK
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk


ST HELENS
Student Awards Section
Atlas House
Corporation Street
St. Helens
Merseyside
WA9 1LD
Tel : 01744 671207
Tel : 01744 671209
Fax : 01744 671270
Email : studentsupport@sthelens.gov.uk

STAFFORDSHIRE
Student Finance Service
Children and Lifelong Learning Directorate
Tipping Street
STAFFORD
ST16 2DH
A - C Tel : 01785 278936
D - J Tel : 01785 278937
K - Sp Tel : 01785 278933
Sq - Z Tel : 01785 278935
Web : www.staffordshire.gov.uk/studentfinance

STOCKPORT
Student Finance Team
Business Services Directorate
Town Hall
Stockport
SK1 3XE
Tel 0845 644 4303
Fax 0161 474 5827
E-mail:
student.finance@stockport.gov.uk

STOCKTON-ON-TEES
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

STOKE-ON-TRENT
Student Support Applications are dealt with by Staffordshire Student Finance under an agency agreement.
See STAFFORDSHIRE

STUDENT FINANCE ENGLAND
PO Box 210
Darlington
DL1 9HJ

SUFFOLK
Postal address only (not open to public callers):
Student Support
Constantine House
5 Constantine Road
Ipswich
IP1 2DH
For details of our public drop-in centres around Suffolk please visit the following link:
drop in centres

SUNDERLAND
Finance Service (Awards Unit)
Education Directorate
PO Box 101
Civic Centre
SUNDERLAND
SR2 7DN
Student Awards Office
Tel : 0191 561 1480
Tel : 0191 561 1416
Tel : 0191 561 1415
Fax : 0191 553 1879
Email : HESupport@edcom.sunderland.gov.uk

SURREY
Student Finance Service
County Hall
Penrhyn Road
KINGSTON-UPON-THAMES
KT1 2EX
Gen Enq Tel : 08456 009009
A - K Tel : 02085 419490
L - Z Tel : 02085 419494
DSA, Post Grad & Part-time Enq Tel : 02085 419491
Fax : 02085 419595
Fax : 02085 417696

SUTTON
Student Financial Services
London Borough of Sutton
Civic Office
St Nicholas Way
Sutton
SM1 1EA
Tel : 020 8770 6640
Fax : 020 8770 6545
Email : sfs@sutton.gov.uk

SWINDON
Student Finance
Swindon Borough Council
Premier House
Station Road
Swindon
SN1 1TZ
Student Finance Manager Tel: 01793 466048
Student's Surname A-HILL Tel: 01793 466051
Student's Surname HILM-MCJ Tel: 01793 466049
Student's Surname MCK- Z Tel: 01793 466050
Fax: 01793 466484
Email: studentsupport@swindon.gov.uk
Website: www.swindon.gov.uk/educationandlearning/studentfinance

TAMESIDE
Student Awards Section
Tameside Metropolitan Borough Council
Education and Cultural Services
Wellington Road
ASHTON-UNDER-LYNE
OL6 6DL
Student Awards Office
Tel : 01613 422203
Tel : 01613 423215
Fax : 01613 423260
Email : student.awards@tameside.gov.uk
Web : www.tameside.gov.uk

TELFORD AND WREKIN
Student Support
Shropshire County Council
Shirehall
Abbey Foregate
Shrewsbury
SY2 6ND
Tel : 01743 254340
Fax : 01743 254479
Email : student_support@shropshire-cc.gov.uk
Web : www.shropshireonline.gov.uk/studentsupport.nsf

THURROCK
Student Support
Thurrock Council
Civic Offices New Road
GRAYS
Essex
RM17 6SL
Student Awards & Benefits Office
Tel : 01375 652882
Fax : 01375 652792

TORBAY
Student Support
Torbay Borough Council
Oldway Torquay Road
PAIGNTON
Devon
TQ3 2TE
Student Services
A - B Tel : 01803 665976 (S Green)
M - Z Tel : 01803 665976 (C Friend)
Fax : 01803 208225
Email : studentservices@torbay.gov.uk

TOWER HAMLETS
Education Department
London Borough of Tower Hamlets
Mulberry Place
5 Clove Crescent
LONDON
E14 2BG
Student Support
Tel : 02073 644410
Tel : 02073 644239
Fax : 02073 644311

TRAFFORD
Student Support
Trafford MBC
The Ground Floor
Waterside House
Waterside
SALE
M33 7ZF
Student Support Manager
Tel : 0161 912 1888
Fax : 0161 912 3317

WAKEFIELD
Pupil and Student Support
Wakefield Metropolitan District Council
County Hall
WAKEFIELD
WF1 2QL
A - J Tel : 01924 307328
K - Z Tel: 01924 302435
Fax : 01924 307311
Email : pssf@wakefield.gov.uk

WALSALL
Student Support
Walsall Metropolitan Borough Council
The Civic Centre Darwell Street
WALSALL
West Midlands
WS1 1DQ
Student Awards Office
Tel : 01922 654040
Fax : 01922 722322

WALTHAM FOREST
Student Support
Access Services
Graylaw House
394 High Road
LEYTON
LONDON
E10 5QE
Principal Awards Office
Tel : 0845 877 0031
Fax : 0208 496 5077
Email : student.support@edu.lbwf.gov.uk

Student Support
Tel : 01902 554140
Fax : 01902 554218

WORCESTERSHIRE
Student Finance Service
Worcestershire County Council
County Hall
Spetchley Road
Worcester
WR5 2NP
A - J Tel: 01905 765905
K - Z Tel: 01905 765907


YORK
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

Student Finance Team
Children's Services Directorate
New Town House
Buttermarket Street
WARRINGTON
WA1 2NH

WARWICKSHIRE
Student Finance Section
Warwickshire County Council
Children, Young People and Families Directorate
Saltisford Office Park
Ansell Way
Warwick
CV34 4UL
Supplementary Awards Tel: 01926 742057
Aaaa - Carp Tel: 01926 742033
Carq - Fidz Tel: 01926 742034
Fiea - Hors Tel: 01926 742044
Hort - Majz Tel: 01926 742043
Maka - Prin Tel: 01926 742049
Prio - Stoz Tel : 01926 742050
Stpa - Zzz Tel : 01926 742058
Fax : 01926 742084
Email : studentawards@warwickshire.gov.uk
Web : www.warwickshire.gov.uk/studentsupport

WEST BERKSHIRE
Student Support
West Berkshire Council
Avonbank House
West Street
NEWBURY
RG14 1BZ
Student Support
A - K Tel : 01635 519774
L - Z Tel : 01635 519776
Fax : 01635 519048

WEST SUSSEX
Student Support Section
West Sussex County Council/Portsmouth City Council
Ground Floor, South East Wing,
Chichester
PO1 91RF
Tel : 01243 642141
Fax : 01243 538569
Email :student.support@westsussex.gov.uk

WESTMINSTER
Student Support
Westminster City Council
PO Box 240 Westminster City Hall
64 Victoria Street
LONDON
SW1E 6QP
Senior Awards Office
Tel : 02076 411842
Fax : 02076 413406

WIGAN
Wigan Council
Education Department
Student Loans Team
Progress House
Westwood Park Drive
Wigan
WN3 4HH
A-E 01942 486268
F-P 01942 486077
Q-Z 01942 486078

WILTSHIRE
Student Finance Team
Wiltshire County Council
County Hall
Bythesea Road
TROWBRIDGE
WILTSHIRE
BA14 8JB
Student Finance Manager - Michael Gamble
Tel : 01225 713891
Fax : 01225 713684
Email : studentfinance@wiltshire.gov.uk
WIRRAL
Student Support
Metropolitan Borough of Wirral
Hamilton Building
Conway Street
BIRKENHEAD
CH41 4FD
Student Support
Tel : 01516 664637
Fax : 01516 664231

WOKINGHAM
Student Support
Wokingham District Council
Education & Cultural Services Dept
Shute End
WOKINGHAM
Berkshire
RG40 1WN
Tel : 01189 746129
Fax : 01189 746259
Email : student.support@wokingham.gov.uk
Web : www.wokingham.gov.uk/studentsupport

WOLVERHAMPTON
Pupil and Student Support - Lifelong Learning Education
Wolverhampton City Council
Civic Centre
St Peter's Square
WOLVERHAMPTON
WV3 1RR

KIRKLEES
Student Awards Section
Kirklees Metropolitan Council
Education Access Service
Upperhead Row
HUDDERSFIELD
HD1 2JL
Tel : 01484 221689
Tel : 01484 221691
Tel : 01484 221692
Tel : 01484 221693
Fax : 01484 416273

KNOWSLEY
Education and Lifelong Learning Department
Education Office
Huyton Hey Road
HUYTON
MERSEYSIDE
L36 5YH
Tel : 01514 433258
Tel : 01514 433265
Fax : 01514 433266
Email : hestudent.support@knowsley.gov.uk

LAMBETH
Student Support
London Borough of Lambeth
Access 1st Floor International House
Canterbury Crescent
LONDON
SW9 7QE
Pupil and Student Office
Tel : 02079 269474
Tel : 02079 269475
Tel : 02079 269622
Fax : 02079 269397

LANCASHIRE
Lancashire Student Services
PO Box 61
County Hall
Preston
PR1 8RJ
Tel : 01772 530 430
Email : lancashirestudentservices@ed.lancscc.gov.uk

LEEDS
Mr R N Clay
Student Support Section
Corporate Services Department
Leeds City Council
PO Box 584
2 Great George Street
Leeds
LS2 8WJ
HOUNSLOW
Student Services
London Borough of Hounslow
Civic Centre
Lampton Road
HOUNSLOW
TW3 4DN
Gen Enq Tel : 02085 832811
Gen Enq Tel : 02085 832817
A - Cz Tel : 0208 583 2812
Da - Joh Tel : 0208 583 2813
Joi - No Tel : 0208 583 2810
Np - Sai Tel : 0208 583 2815
Saj - Zz Tel : 0208 583 2814
Fax : 02085 832613

ISLE OF WIGHT
Student Finance - Directorate of Education & Community Skills
Isle of Wight Council
County Hall
NEWPORT
Isle of Wight
PO30 1UD
Student Support
Tel : 01983 823485
Fax : 01983 826099
Email : student.finance@IOW.gov.uk
Web : http://www.eduwight.iow.gov.uk/student/

ISLES OF SCILLY
Student Support
Council of the Isles of Scilly
Town Hall
St Mary's
Isle of Scilly
TR21 0LW
Student Awards Office
Tel : 01720 422537
Fax : 01720 422202

ISLINGTON
Student Support Team
Customer Focus
Contact Islington
Islington Council
222 Upper Street
London
N1 1XR
Tel : 020 7527 2000
Fax : 020 7527 5001
Text Phone: 020 727 1900
Email: contact@islington.gov.uk
Web site: www.islington.gov.uk

KENSINGTON AND CHELSEA
Student Support
Royal Borough of Kensington and Chelsea
Town Hall
Hornton Street
LONDON
W8 7NX
Principal Awards Office
Tel : 02073 613330
Fax : 02073 612078
Email : student.support@rbkc.gov.uk

KENT
Student Support
Kent County Council
Bishops Terrace Bishops Way
MAIDSTONE
KENT
ME14 1AF
Student Awards Office
ABCDPUVZ Tel: 01622 696570
EFGHIJKS Tel: 01622 696576
LMNOQRTWXy Tel: 01622 696574
Fax : 01622 605108
Email : student.awards@kent.gov.uk

KINGSTON UPON HULL
Student Support Team
Children and Young People's Services
Municipal Buildings
Trippett Street
Kingston upon Hull
HU2 8AA
Tel: 01482 615321
Email : studentsupport@hullcc.gov.uk

KINGSTON UPON THAMES
Student Support
Royal Borough of Kingston upon Thames
Guildhall 2
KINGSTON
KT1 1EU
Student Support Section
Tel : 02085 474617
Tel : 02085 474618
Fax : 02085 475235
Email : student.support@rbk.kingston.gov.uk
WANDSWORTH
London Borough of Wandsworth
Student Finance Section
Town Hall
Wandsworth High Street
LONDON
SW18 2PU
Student Support
Tel : 02088 718073
Fax : 02088 718086
Email : studentfinance@wandsworth.gov.uk
Web : www.wandsworth.gov.uk/studentfinance

WARRINGTON
Visitors address:

Contact Warrington
26-30 Horsemarket Street
Warrington
WA1 1XL

Tel : 01925 443322
Fax : 01925 442969
Email : esvstudent@warrington.gov.uk

Postal address:
WINDSOR AND MAIDENHEAD
Student Finance
Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
MAIDENHEAD
SL6 1RF
Student Support
Tel : 01628 796712
Fax : 01628 796685
Email : student.grant@rbwm.gov.uk
Web : www.rbwm.gov.uk
HAMPSHIRE
Student Support
Hampshire County Council
The Castle
WINCHESTER
SO23 8UT
Student Support
Tel : 0196-284-7970
Tel : 0196-284-7980
Fax : 0196-287-7462
Email : ctc2info@hants.gov.uk
Web : http://www3.hants.gov.uk/studentsupport.htm

HARINGEY
Student Support
London Borough of Haringey
48 Station Road
Woodgreen
LONDON
N22 4TY
Student Awards
Tel : 020 8489 0000
Fax : 020 8489 1945
Web : www.haringey.gov.uk

HARROW
Student Support
London Borough of Harrow
PO Box 22
Civic Centre
HARROW
HA1 2UW
Student Support Unit
Tel : 02088 635611
Fax : 02084 270810

HARTLEPOOL
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

HAVERING
Student Finance
London Borough of Havering
Public Advice and Service Centre
The Liberty Centre
Romford
RM1 3RL
Tel : 01708 433870
Fax : 01708 433685

HEREFORDSHIRE
Student Finance Service
Worcestershire County Council
County Hall
Spetchley Road
Worcester
WR5 2NP
A - J Tel: 01905 765905
K - Z Tel: 01905 765907


HERTFORDSHIRE
Student Finance
Hertfordshire County Council
County Hall
HERTFORD
SG13 8DF
Student Finance Manager
Gen Enq Tel : 01992 555772
A - K Tel : 01992 556755
L - Z Tel : 01992 556716
Fax : 01992 588596
Email : studentfinance@hertscc.gov.uk
Web : www.hertsdirect.org/studentfinance

HILLINGDON
London Borough of Hillingdon
Student Support Section
Civic Center
UXBRIDGE
UB8 1UW
Senior Awards Office
Tel : 01895 250490
Fax : 01895 250582
Email: studentsupport@hillingdon.gov.uk
longer available.
Documents are not returned recorded delivery or special delivery,if
required, please enclose a special delivery envelope.


EU DARLINGTON
No Contact Information available.

GATESHEAD
Student Support
Gateshead Council
PO Box 310
GATESHEAD
NE8 1HH
Tel : 01914 333000
Tel : 01914 332703
Tel : 01914 332715
Tel : 01914 332741
Tel : 01914 332742
Fax : 01914 787223
Email : ChrisHegarty@Gateshead.gov.uk

GLOUCESTERSHIRE
Student Support
Gloucestershire County Council
Shire Hall
GLOUCESTER
GL1 2TP
Tel : 01452 425393
Fax : 01452 425399
Email : edawards@gloucestershire.gov.uk
Web : www.gloucestershire.gov.uk/students

GREENWICH
Student Support
London Borough of Greenwich
Riverside House
Woolwich High Street
LONDON
SE18 6DZ
Tel : 02089 212910
Tel : 02089 212545
Fax : 02089 212984

HACKNEY
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk

HALTON
Halton Borough Council
The Children and Young People's Direcorate
Student Services Team
Grosvenor House
Halton Lea
RUNCORN
WA7 2WD
Tel : 01928 704370
Tel : 01928 704375
Tel : 01928 704367
Email : education.student.services@halton-borough.gov.uk

HAMMERSMITH AND FULHAM
Student Support
London Borough of Hammersmith and Fulham
Town Hall
Kingstreet
LONDON
W6 9JU
Student Support and Benefits
Tel : 0208 753 1499
Email: student.support@lbhf.gov.uk
DONCASTER
Student Support Section
Doncaster Metropolitan Borough Council
The Council House
College Road
DONCASTER
DN1 3AD
Tel: 01302 737174

DORSET
Student Support Service
Children's Services Directorate
Dorset County Council
County Hall
Dorchester
Dorset
DT1 1XJ

Eligibility queries:
Surname initial A-F - 01305 225959 / 225958
Surname initial G-O - 01305 225955 / 225957
Surname initial P-Z - 01305 225953 / 225954

Financial queries:-
Surname initial A-F / P-STE - 01305 225967
Surname initial G-O / STI-Z - 01305 225966

Fax - 01305 225969
Email: studentsupport@dorsetcc.gov.uk
Website - www.dorsetforyou.com/studentsupport

DUDLEY
Student Finance Section
Kings House
Kings Street
Dudley
DY2 8PE
Surname initial A - J - 01384 814237/814228
Surname initial K - Z - 01384 814236/814229
Fax : 01384 814216
Email : studentsupp.ed@dudley.gov.uk
Web : www.dudley.gov.uk
Send correspondence to:
Student Support
Directorate of Children's Services
Westox House
1 Trinity Road
DUDLEY
DY1 1JQ

DURHAM
Education Departments
Durham County Council
County Hall
DURHAM
DH1 5UJ
Student Awards Office
Tel : 01913 833222
Fax : 01913 860487
Email : durhamstudentsupport@durham.gov.uk
Web : www.durham.gov.uk

EALING
Student Support
London Borough of Ealing
Ground Floor Perceval House
14-16 Uxbridge Road
EALING
W5 2HL
Student Support
Tel : 02088 255555
Fax : 02088 255151
Email : studentsupport@ealing.gov.uk
Web : http://www.ealing.gov.uk/services/education/financial_assistance

EAST RIDING OF YORKSHIRE
Student Finance
PO Box 86
Beverley
HU17 9YQ
Tel : 01482 394680
Fax : 01482 394684
Email : student.finance@eastriding.gov.uk

EAST SUSSEX
Student Support
East Sussex County Council
County Hall
St Anne's Crescent
LEWES
BN7 1SF
Student Support Office
Tel : 01273 481000
Fax : 01273 481539
Email : student.support@eastsussexcc.gov.uk
Web : www.eastsussexcc.gov.uk/edu/student_support/main.htm

ENFIELD
Education Department
London Borough of Enfield
PO Box 56
Civic Centre Silver Street
ENFIELD
EN1 3XQ
Awards Office
Tel : 02083 795366
Fax : 02083 793243
Email : student.services@enfield.gov.uk
Web : http://www.enfield.gov.uk/nav1/educationandlearning.htm

ESSEX
Essex County Council
The Schools Service
Student and Pupil Financial Support Services
PO Box 5287
County Hall
Chelmesford
CM1 1LT
Tel : 01245 245900
Fax : 01245 245939
Email : student.support@essexcc.gov.uk
Web : www.essexcc.gov.uk/studentsupport
CITY OF LONDON
Education Department
Corporation of London
PO Box 270
GUILDHALL
London
EC2P 2EJ
City Education Office
Tel : 02073 321750
Fax : 02073 321621

CORNWALL
Student Services
Camel Building
Cornwall County Council
New County Hall
Truro
CORNWALL
TR1 3AY
Tel : 01872 322400
Fax : 01872 323839
Email : askstudentservices@cornwall.gov.uk
Web : www.cornwall.gov.uk/studentservices

COVENTRY
Student Finance
Strategic Services
Children, Learning & Young People's Directorate
Civic Centre 1,
Earl Street
Coventry CV1 5RS
Tel: 024 7683 1547
Fax: 024 7683 1568

CROYDON
Student Support Section
London Borough of Croydon
Taberner House
Park Lane
CROYDON
CR9 1TP
Opening Hours : 9am-5pm
E-mail : education.support@croydon.gov.uk
Tel : 02086 864433


CUMBRIA
Education Offices
Cumbria County Council
5 Portland Square
CARLISLE
CA1 1PU
Student Support
A-FOSKETT 01228 226928
FOSTER-MCLAUGHLIN 01228 226772
MCLEAN-PIPERS 01228 226929
PITCHER-Z 01228 221261

DARLINGTON
Student Application Services
PO Box 89
DARLINGTON
DL1 9AZ
Tel: 08456 077 577
Web: www.studentfinanceengland.co.uk




DERBY
Student Support
Derby City Council
Middleton House
27 St Mary's Gate
DERBY
DE1 3NN
Student Awards Office
Tel : 01332 716911
Fax : 01332 716920
Email : student.support@derby.gov.uk

DERBYSHIRE
Student Support
Derbyshire County Council
County Office
Matlock
DE4 3AG
Student Support Office
Tel : 01629 585350
Fax : 01629 580350

DEVON
Student Finance Department
Devon County Council
Kingfisher House
Western Way
Exeter
EX1 2DE
Tel: 01392 381015
Email: stusupp@devon.gov.uk
Web : www.devon.gov.uk/index/learning/leaving_school.htm